Pre-purchase Consultation Questions

One of my services is consulting with people to help them choose the best computer or gadget for their individual needs.  So much frustration can be avoided by buying the right product in the first place, and I have already test-driven quite a few of them in order to pave the way for others to have a more pleasant experience.  See my previous posts for the gruesome details.  LOL

Here are the questions I use for my consultations.  Please forward this to your friends and relatives so they will have it when they are considering a computer or gadget purchase.   They will thank you for it.

1. What is your budget?

2. What is the size of the notebook that you are considering?

3. What screen resolution do you want?

4. Do you need a portable or desktop replacement laptop?

5. How much battery life do you need?

6. Do you want to play games with your laptop? If so then please list the games that you want to with the settings that you want for these games. (Low, Medium or High)?

7. What other tasks do you want to do with your laptop? (Photo/Video editing, etc.)

8. How much storage (Hard Drive capacity) do you need?

9. If you are considering specific sites to buy from, please post their links.

10. How long do you want to keep your laptop?

11. What kind of Optical drive do you need? DVD ROM/Writer, Blue Ray ROM/Writer, etc ?

12. Please tell me about the brands that you prefer and the brands that you don’t like and explain the reasons.

13. What country do you live in?

14. Please tell me any additional information if needed.

Additionally… you should consider available support options in your area. If you buy something abroad, will you be able to have it fixed near where you live? Does the warranty apply? How quickly do local accredited technicians fix laptops?

  4 comments for “Pre-purchase Consultation Questions

  1. March 29, 2014 at 11:01 am

    I like your list of questions especially the pluses and minuses for each manufacture of computer equipment and software. You may also want to ask:
    1. What is your return policies.
    2. Any restocking costs?
    3. Information on warranties and quanantees?


    • April 8, 2014 at 7:23 am

      Thank you Paul. Good points. I added them to my list.

      I will be doing presentations at three Rotary Clubs next month and will be giving them this questionnaire as part of the Buyer’s Guide that I’m preparing. When I finish, I will send you a link to the PDF version for you to download.

      Thanks again for your contribution. You Rock!

  2. June 10, 2014 at 2:27 pm

    You’re all over it Mardi!!!

  3. June 10, 2014 at 2:28 pm

    Thanks Karen. I try to keep up. It’s a real challenge at times but I love a challenge. LOL

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