I learned some Important tips this week from my friend and technical specialist, Dominique Fruchtman of Desert Cow Computers. She is the one I refer for cleaning up the mess when clients get those nasty viruses.
First, be aware that delivery services like UPS and Fed Ex will not send you emails saying there is a package you have not picked up. If you receive emails like this that have a link to click, don’t do it. They contain dangerous virus installation programs.
Secondly, there is an important distinction between your computer slowing down gradually or slowing down suddenly.
If your computer is suddenly running slow, that’s a sign that you might have a virus. Do not wait! Call Dominique right away for a diagnosis. If you wait, you run the risk of having your files stolen and held hostage for ransom. Seriously! One of her business clients was told they needed to wire $500 within an hour to get their files back or the ransom would go up to $1000.
On the other hand, if your computer has been getting slow gradually, you may just need a tune up. Dominique and her husband Mark can do that for you too.
Owning techie gadgets is like owning cars, they require maintenance and repairs from time to time. It’s not wise to wait when you hear funny noises or experience reduced performance.
Please don’t get upset or stressed about all this. There are always solutions. Dom and I are here to help you. The advantages of owning these devices, far out weigh the occasional inconvenience or expense.
If you, or someone you care about, have questions or frustrations that are clouding the full enjoyment of computers or gadgets, call me for an appointment now. With a little instruction, everyone can get past the storm and experience the joy. I promise!