I love articles by How To Geek because they often cover basic information that my clients should know. The articles are written very clearly but sometimes I make them even simpler by providing a shorter version and definitions of technical terminology. I’ve talked about backups many times, so I think most of you will be…
“It’s that holiday time of year again, and that means it’s over the river and through the woods to…well, fix my family’s Wi-Fi and other tech problems.” From: The Complete Guide to Giving Better Family Tech Support by Jason Fitzpatrick Do you have someone in your family who takes care of your techie problems for you? I was…
Why Backups Are Important Hard Drives Crash — Even though solid state drives, don’t have moving parts like disc drives, they can still fail. Computers can get stolen — especially if you travel Operating system (OS) updates can corrupt or delete your files. I feel so sad when I see clients who are devastated because they…
Most computer owners don’t know much about basic computer maintenance and their PCs are likely to slow down or crash as a result. Of course, most of us don’t know much about cars either, but we know to give them gas, change the oil and keep an eye out for flat tires. It’s the same…
Did you know that your computer needs some regular maintenance, just like your car? Just like your car, your computer is a substantial financial investment and causes major inconvenience when it doesn’t run properly so it’s important to keep it in good shape. In both cases, you can learn how to do the maintenance yourself,…
Do you have a backup strategy for your computer and mobile devices in the event of a catastrophe? Are you wondering about the easiest and least expensive way to do it? I recently received an email from a client with questions like these and I thought you would like to know my recommendations…. “Is iDrive…
A power strip doesn’t protect you! Frequently, I go shopping with clients to help them buy new computers, gadgets, printers and accessories. I want to remind you, and everyone you know, that you need surge suppressors to protect your equipment. A common power strip is not enough protection. Also, you need to check your surge suppressors periodically. …
Please Check This Now! Is your smart phone or tablet doing backups? Did you even know that it’s supposed to? Do you realize that if your phone or tablet breaks or is stolen, you might lose your photos, music, address book and notes? Apparently none of the people who sell phones are setting it…
If anyone calls you and says they are from Microsoft and you have a problem on your computer, hang up. It’s a scam! Microsoft does not have the time or staff to monitor your computer. Never let someone access your computer remotely unless you know them. One of my clients was victimized this week so…
This Wednesday was my turn to present my business at the Desert Networking Professionals (DNP) weekly breakfast meeting. My topic was “Having a Computer Is Like Having a Car.” I believe one of the reasons my clients are frustrated by their computers and gadgets is due to unrealistic expectations. If you consider that having a…