Category: Email

Money Saving Tips for Cable, WiFi and Best Email Services

Important Tips on Internet service, Wifi and Email providers.

This past week, I signed up for Time Warner Internet service, and I have several important tips for you.

  1. If you want to get your internet service started faster, you can pick up the modem and WiFi unit at one of Time Warner’s offices and hook it up yourself rather than wait for an appointment with a technician.  It’s pretty simple to do. If you should need help you can call their tech support.  I have found their customer service to be excellent.  (Sometimes there is a bit of a wait to get someone on the line, but I just put the phone on speaker and do something else while I wait.)

  1. If you will be using Time Warner Internet Service for more than a year, you can save money by buying your own modem and WiFi device rather than paying the monthly fees to use Time Warner’s.

  1. Don’t use their email service! (Don’t use Verizon’s or any other internet service provider’s either.)  If you ever change providers, you will lose access to that email address and will have to notify all your contacts of your change of email address.  You should be using an independent service like Gmail, Hotmail,, or Yahoo so you can keep the same email address if you move or have to change internet service providers.  

Here is a link to an excellent in-depth evaluation of free email services, courtesy of Laptop Magazine.

Yahoo Mail vs. vs. Gmail vs. AOL Mail


  1. I do not recommend AOL.  It has not kept upwith the latest advances and too many of my clients have had major trouble with it, especially the desktop application which crashes and ties up the computer.  I recommend that AOL users move to one of the other services as soon as possible.

  1. Many of my clients have had their yahoo email accounts hacked.  I’m not sure if it is a problem with Yahoo or that my clients have used weak passwords.  Yahoo got high ratings in the above article, so if you decide to use it, be sure to choose a very secure password.

  1. Gmail is my personal favorite, because of it’s many extra features and it’s excellent spam guards.  However, the interface can be confusing and many of my clients do not need all its bells and whistles.  If you want great free productivity tools for your business or personal life, you will love it.
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Pre-purchase Consultation Questions

One of my services is consulting with people to help them choose the best computer or gadget for their individual needs.  So much frustration can be avoided by buying the right product in the first place, and I have already test-driven quite a few of them in order to pave the way for others to have a more pleasant experience.  See my previous posts for the gruesome details.  LOL

Here are the questions I use for my consultations.  Please forward this to your friends and relatives so they will have it when they are considering a computer or gadget purchase.   They will thank you for it.

1. What is your budget?

2. What is the size of the notebook that you are considering?

3. What screen resolution do you want?

4. Do you need a portable or desktop replacement laptop?

5. How much battery life do you need?

6. Do you want to play games with your laptop? If so then please list the games that you want to with the settings that you want for these games. (Low, Medium or High)?

7. What other tasks do you want to do with your laptop? (Photo/Video editing, etc.)

8. How much storage (Hard Drive capacity) do you need?

9. If you are considering specific sites to buy from, please post their links.

10. How long do you want to keep your laptop?

11. What kind of Optical drive do you need? DVD ROM/Writer, Blue Ray ROM/Writer, etc ?

12. Please tell me about the brands that you prefer and the brands that you don’t like and explain the reasons.

13. What country do you live in?

14. Please tell me any additional information if needed.

Additionally… you should consider available support options in your area. If you buy something abroad, will you be able to have it fixed near where you live? Does the warranty apply? How quickly do local accredited technicians fix laptops?

What Is The Cloud?

I’ve been explaining “The Cloud” to a lot of people lately and decided that a visual would help. The Cloud is just a sexy name for server computers that host your stuff–your email, your photos, your docs, your blogs, your Facebook pages,

etc. The companies that run the server computers are constantly adding new ones and improving security for you. The reason “The Cloud” has become so important, is that so many of you have multiple computers and gadgets. When you use the computers and gadgets to go to The Cloud, you see everything in real time and you don’t have to synchronize changes between gadgets. Also, if your computer breaks, you can see your stuff using any computer–at your neighbors, your kids, or the library. Another advantage is that your stuff is secure–if you choose the right company to host it. You should always have a backup on The Cloud. Much of my tutoring these days involves teaching folks how to do cloud based backups and how to use web mail.
Facebook’s Arctic Server Farm – wordlessTech 
Facebook announced that the social network will locate its new data center in The North Pole.

Q and A: How to Get Rid of Spam Emails

Mardi–Is there any way to block all the junk E-Mails we get?    Thanks–Jerry

Thanks for the question Jerry.  I get this one often.

We can’t really block them, but they can be filtered and redirected to your trash folder.

Just mark them as spam instead of deleting them.  Next time, you get one from the same sender, it will go directly to your trash folder instead of to your inbox.

You can also set up filters for certain subject lines, or words in the subject line.  For example, in gmail you can

  1. Select the message in your message list.
  2. Click the More button, then Filter messages like these.
  3. Enter your filter criteria in the appropriate field(s).
Most email programs have this feature,  just poke around until you find filters or we can set up a time for me to show you how.

On a related note:  Never reply to spam emails or unsubscribe, that just lets the spammers know that they have reached a real email address.

In Joy,


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