Category: Q & A

Convenient & Affordable New Service for You!

Convenient & Affordable
New Service for You!

From time to time, clients have said they wished they could have me on a “retainer” to answer a quick question or get them out of a jam.  We have discussed a subscription service where people would pay a monthly fee, but most people wouldn’t need help every month. This week, the subject came up again and my clients said they would love to be able to “pay as needed”  They suggested that I charge $60 hr. (to keep the math simple) and bill in 15 min increments (to make it worth my time).  I thought it was a great idea and a real win-win solution. I’m excited to be offering this this as a new service.

I will be happy to answer your questions on the phone, by remote access into your computer, or by email. This is a great option for people who need some help, but don’t need a whole one-hour appointment in their home.  Bring me all those niggling questions and frustrations and let’s get you back to full enjoyment of your techie tools.  Call me today for an appointment!

Pre-purchase Consultation Questions

One of my services is consulting with people to help them choose the best computer or gadget for their individual needs.  So much frustration can be avoided by buying the right product in the first place, and I have already test-driven quite a few of them in order to pave the way for others to have a more pleasant experience.  See my previous posts for the gruesome details.  LOL

Here are the questions I use for my consultations.  Please forward this to your friends and relatives so they will have it when they are considering a computer or gadget purchase.   They will thank you for it.

1. What is your budget?

2. What is the size of the notebook that you are considering?

3. What screen resolution do you want?

4. Do you need a portable or desktop replacement laptop?

5. How much battery life do you need?

6. Do you want to play games with your laptop? If so then please list the games that you want to with the settings that you want for these games. (Low, Medium or High)?

7. What other tasks do you want to do with your laptop? (Photo/Video editing, etc.)

8. How much storage (Hard Drive capacity) do you need?

9. If you are considering specific sites to buy from, please post their links.

10. How long do you want to keep your laptop?

11. What kind of Optical drive do you need? DVD ROM/Writer, Blue Ray ROM/Writer, etc ?

12. Please tell me about the brands that you prefer and the brands that you don’t like and explain the reasons.

13. What country do you live in?

14. Please tell me any additional information if needed.

Additionally… you should consider available support options in your area. If you buy something abroad, will you be able to have it fixed near where you live? Does the warranty apply? How quickly do local accredited technicians fix laptops?

Presentations for Service Groups and Clubs

I love to share about my work, so I’ve started doing speaking engagements for groups.  I will be speaking at two Rotary Club luncheons in May.

If you are a member of a group that would like me to do a presentation, please let me know.  Some topics that might be of interest:  “An overview of the latest computers or Gadgets,” “What is The Cloud and Why Should I Care?”,  “Do I Really Want or Need a Tablet?”

Tell me your suggestions for topics in the comments below.



New Play Shops/Gadget Clinics Soon

Last year’s Play Shops were very fun and people asked for more of them.  Please let me know the times, days and topics that appeal to you.  We can do almost any topic that is of interest to a group of 12 to 20 people.  I do home parties too!

You can post your suggestions and comments here.



Hear Me on 1450 AM Radio

My interview with Dominique Fruchtman on “The Most Interesting People in the Desert” on 1450 AM was so much fun! I hope you will enjoy listening as much as I enjoyed sharing about my work.

1450 AM Radio Interview

Radio cropped

Q and A: How to Get Rid of Spam Emails

Mardi–Is there any way to block all the junk E-Mails we get?    Thanks–Jerry

Thanks for the question Jerry.  I get this one often.

We can’t really block them, but they can be filtered and redirected to your trash folder.

Just mark them as spam instead of deleting them.  Next time, you get one from the same sender, it will go directly to your trash folder instead of to your inbox.

You can also set up filters for certain subject lines, or words in the subject line.  For example, in gmail you can

  1. Select the message in your message list.
  2. Click the More button, then Filter messages like these.
  3. Enter your filter criteria in the appropriate field(s).
Most email programs have this feature,  just poke around until you find filters or we can set up a time for me to show you how.

On a related note:  Never reply to spam emails or unsubscribe, that just lets the spammers know that they have reached a real email address.

In Joy,


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