Tag: windows 10

What Happened to Your Windows 10 October Update?

screen shot of notice of issues on Microsoft's websiteMicrosoft has paused the roll-out of its October Update (version 1809) because it was causing numerous problems.  It’s been over a month and there hasn’t been any word as to when it will be re-released.

The new feature update will eventually download and install automatically, based on your Windows Update settings.  It may be some time before you get the update because Windows 10 is running on more than 700 million machines! (It took more than six weeks for the April 2018 Update to reach 250 million Windows 10 devices — about 36 percent, and that was a record pace.)

The October 2018 Update is officially version 1809, build 17763. You can check the version information on your PC by going to Settings > System > About, and looking under the Windows Specifications heading. There, you’ll see the details for the currently installed version and build. (The number after the build number indicates the most recent update version.)

This example shows a PC running the previous version 1803.

Screen shot of Settings Menu

If you are using Windows 10 Home edition, you don’t have an option to defer the update until bugs and compatibility issues are revealed and fixed, but you, as a home user, aren’t on the top of the list either.  This deferment actually protects you.  

People who run a business edition of Windows 10 can change some things in the settings to control when they allow updates, but I’m not going to go into all the details here because it’s not relevant for you.

In any case, I trust that you have heeded my previous warnings about OS updates.  You have a backup system in place, and you know your passwords, right?

I know all this negative news and confusion makes you nervous.  It’s been been very damaging to the credibility of the Microsoft brand too.  Tech news reporters have suggested that Microsoft’s development process is broken, and that they should focus on fundamentals rather than new features. 

Microsoft’s “broken development process” is hurting the entire PC industry.  It’s almost the holiday shopping season.  Computer manufacturers are having to ship computers without the latest version of Windows.  Consumers, troubled by all the negative news stories, are likely to consider Chromebooks, MacBooks, or the new iPads. Who wants to deal with all these problems unless they have to?

If you’re tired of dealing with Windows issues, or you need a new computer, or you’re planning to buy a computer for a loved one, you might want to consider other options too.  Most of computer problems and frustrations can be avoided by choosing the right computer in the first place and I want to help you keep your techie life simple, easy and fun!  I’ll be happy to answer your questions about the best choice for your unique needs, free of charge. 

My Bad….I Should Have Warned You!

Never let your computer know that you are in a hurry. Computers can smell fear.

Recent Microsoft and Apple Updates – Causing Stress And Confusion

I’ve had a rash of calls from people complaining that Windows Update is tying up their computers for hours and hours, or that their iPads or iPhones are suddenly looking and acting very differently. Don’t feel bad, I’ve had the same issues!

I knew changes were coming but I didn’t anticipate the upset they would cause. It might have been easier if I had warned you beforehand. You still would have had to deal with the inconvenience but it might have been less shocking. Next time I will give you a heads up.

The Windows 10 Anniversary Update

Microsoft

The Windows 10 Anniversary Update stalled and locked up my computer on two different days. I had to “pull the plug” so I could reboot. On the third try, it tied up my computer for more than six hours! It took over my PC at 6:00 PM, wasn’t finished when I went to bed at 11:00 PM. Fortunately, my main computer is a Chromebook!

Window Update Locking Up Your Computer?

If the Windows update gremlins have taken over your computer and it seems to be all locked up, check to see if the hard drive light is blinking. If it’s blinking, the update is working and you just need to be patient. If it’s not blinking, the system is locked up. You will need to hold down the power button to turn it off. Then turn it back on.

pc-working-lights

PC Running Slow?

If your PC is running slow, be sure you are up to date on your maintenance tasks.  If you are using Windows 10, you can turn off the “live tiles”, and disable Cortana. (Use right click on your mouse to see the options.)

Windows 10

New Features in Windows 10

I didn’t find any of the Windows 10 “new features” to be particularly exciting, but I like things simple.
Microsoft is trying to be more like Apple and Google products. This started with the Windows 8 debacle. Big Mistake! They are way behind and don’t do it well.   Let me know what you think in the comments below.

The Edge web browser still isn’t as good as Google Chrome or Firefox.

On the positive side, Windows 10 is a more stable and secure operating system.

If you need help with the update, new features or maintenance, just let me know.

The Apple iOS 10 update (A much better experience than with Microsoft)  photo.apple vs. windows

A message appered, letting me know that an update was available and giving me choices of “install now” or “remind me later.” (I always wait a couple of weeks, until I’m sure that any glitches have been fixed.)

In the software update screen, above the “Install Now” button, there was a brief introduction with an explanation of the reason for the update and a complete list of all the new features–in plain English!

I agreed to the terms of service and the update screen showed me a brightly lit screen with the Apple logo and a bar indicating the progress of the update. (No wondering what’s going on, no locking up.)

Things look a little different but there are some very practical and useful new features. The best one is that my fingerprint on the button works much better and I don’t have to swipe to get past the lock screen. I have to laugh because I’m still swiping after several days. Old habits die hard don’t

Let me know what you think in the comments below. I’ll tell you my faves if you’ll tell me yours….

Why are there fewer problems with Apple?

P1020666

One main reasons there are fewer problems with Apple products, is that Apple controls both the hardware and the software, whereas Microsoft is in control of only the software.

Microsoft’s new operating system has to be compatible with hardware from many different manufacturers, machines that are very old, and machines that have software from other companies that can cause conflicts.

When Apple’s operating system becomes a problem for their old hardware, they just let you know that your device has become obsolete and you’ll have to buy a new one. This is not good news, but it prevents you from limping along and being constantly frustrated.

It’s not your fault

light_at_the_end_of_tunnel

These issues are not the result of anything you have done. Technology is a full time job for me and I can barely keep up myself! My mission is to keep things simple, easy and fun for you in spite of the constant changes. Please let me know if you are having trouble.  If you have any questions, need tech support or moral support, I’m here for you.

You Can Help Others

Please share this to others so they can get help too.

If you received this from a friend and would like to receive all my Techie Tips directly, you can sign up here.

Journey together PictureLooking forward to knowing what you think.

Enjoy!

Mardi Boettcher

760 3 4tutor

 

Windows 10 Update

Windows 10

You may remember that, back in July when Windows 10 originally became available, I recommended that everyone wait until “the bugs were worked out.” Now that Windows 10 has been available for five months and “the dust has settled,” it’s time to give you an update.

I recommend that people who are running Windows 7 on older machines do not upgrade to Windows 10.  Updating to Windows 10 has caused some computers to lock up or crash, and I have had to refer several clients to a computer technician for expensive repairs.  I recommend that people with Windows 7 wait until it’s time to get a new computer. (If your computer is 4 years old…it’s time to get a new one!)

People with Windows 8 on their machines can probably update to Windows 10 without problems. They will find that it is much less confusing.  (They might want to have me tweak the settings so so it looks like good ‘ol Windows 7.)

People who are are making the transition from Windows 7 to Windows 10 because they survived the update or got a new computer, may want to have me tweak the settings so it looks like Windows 7, and take them on a tour of the new features.

 For many reasons, that I won’t go into here, I have been very disappointed with Microsoft and its products and recommend avoiding them if possible. (You probably don’t want all the gory details but if you do, just ask.)  There are other computers systems that are easier to use and more reliable.  I have been using a Chromebook for almost 2 years and it cost less than $300!  I also highly recommend Apple computers and tablets.  Of course the choice depends on how you use them and your budget.

When it’s time to make a purchase, please consult with me first.So many problems and frustrations can be avoided by choosing the right equipment for your individual needs, and I can often save people a lot of money.

I also do free presentations on “How To Choose The Right Computers and Gadgets for Your Needs”.  If you know a group that would like me to speak, just let me know.

Wait Until The Bugs Are Out!

With new technology, it’s best to wait until the bugs have been worked out…to wait until the “early adopters” have found the major problems and the company has had a chance to fix them.  We’ve seen this recently with the release of the iPhone 6 and the Apple watch. Now, Microsoft is offering PC users the opportunity to upgrade their operating system (OS) to Windows 10 for free and people may be wondering if that is a good idea. It’s not!

Microsoft’s wants it’s Windows 10 operating system to be installed on 1 billion devices within three years so it’s giving it away for free.  I doubt that this is going to be enough of an incentive for people to change. Even though Windows 10 will look very similar to Windows 8.1, people who use Windows 8.1 vividly remember how traumatic that change was, and will be hesitant to trust the new one. Windows 7 users are determined to avoid going through that.

People running Windows 7 or Windows 8, should already have had an invitation to “reserve” a copy of Windows 10.

If not, they can run Windows Update to see if any updates are available for their PC.  The one to they want is KB3035583.  This puts a small white Windows logo – the GWX, “Get Windows 10” app – in the system tray on the right hand side of the Taskbar.

Alternatively, they should be able to find the invitation by going to Windows Update in the Control Panel (via System and Security)

The point of “reserving” the upgrade

The point of reserving the upgrade is to allow Microsoft to download Windows 10 – probably 4GB or more – to PCs in the background over a period of time. It doesn’t want to download the code to 400 million PCs on the same day.   Even if someone reserves Windows 10 now, they may not be invited to install it for days or weeks after the official launch on July 29.

To cancel a reservation

Right-click on GWX, the white Windows icon on the Taskbar, select “Check your upgrade status” and then “Cancel reservation”.

How can People avoid Windows 10?

Nobody is forcing people to get Windows 10. If they don’t want it, they don’t have to reserve it or install it.

To remove the reminder, right-click on Start and select Properties. Next, go to the Taskbar tab, click the button that says “Customize …”, and find GWX, the Get Windows 10 app. The drop-down menu offers the option to “Hide icon and notifications”.

To go further, run Windows Update and click “View update history” to see all the updates installed. Look for KB3035583, select it, and then click to uninstall or change it. Windows will ask “Are you sure?” Just click “Yes”. It will never bother you again … unless you reinstall KB3035583.

Can they downgrade later if they don’t like it?

Microsoft aims to enable people to “roll back” to their old operating system, if required. However, I wouldn’t rely on this.  In any case, it would be wise to backup the old system before installing a new and use the option to create “recovery media” with the old system, so that they’re not totally dependent on the “roll back” working.  Remember, you, and you alone, are responsible for preserving your own data.

More details

The software which will begin rolling out July 29, will be offered as a free upgrade for all Windows 7 and Windows 8.1 PC and Tablet users.  (Windows 7 and Windows 8.1 operate 74.1 percent of all devices, according to NetMarketShare.)

Unlike Apple, who offers OS upgrades for free, the Windows free upgrade will only be available for one year…until July 29, 2016.

For those eligible for the free upgrade, the process will only grant you a comparable version of the software. If you had Windows 7 Home, you get Windows 10 Home. If you had Windows 8.1 Pro, you get Windows 10 Pro. For those who wish to upgrade from the Home edition to the Pro edition, a Windows 10 Pro Pack will cost $99.

Windows 10 will cost the same as its predecessor, Windows 8.  A copy of Windows 10 Home will run $119, while Windows 10 Pro will cost $199.  Copies of the software will be available online and in stores.  This option will be used by the minority of users who don’t have an eligible machine or wish to build their own computer and install Windows themselves.

Are you wondering if you should upgrade your OS?

There are major changes happening with computer and mobile gadget operating systems and it’s my mission to make it easy for you to keep up and enjoy the many benefits.

One of my clients received an email from Microsoft offering a free upgrade to Windows 10 and she wanted to know if I thought it would be better or worse than her Windows 8.1.
windows 10

I told her, that it’s too soon to tell.  I recommend that people wait until it has been on the market for at least a year to give them a chance to correct any problems.  There are always bugs and fixes that need to be done with any new software.

There are many improvements and some neat new features, but we’ll shall see….

If you are interested in knowing about the new features of Windows 10, Click here.

 Yosemite

Apple also has a new operating system for it’s computers. It’s been available for quite some time and Apple has issued several important updates.  It’s called OS X Yosemite and it has a lot of cool new features.  If you want to learn more about it click here.

Chromebook

I’m still really enjoying my Chromebook.  A Chromebook is a laptop of a different breed. Instead of Windows or Mac OS, Chromebooks run Google’s Chrome OS. These machines are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud and they are much less expensive than other computers.

If you are thinking about buying a new computer, smart phone or tablet, you might want to consult with me first. In my tutoring, I have the opportunity to play with many kinds of devices so I can give you some good information about their advantages and disadvantages.  I’m proud to say that many of my clients have saved a lot of money and avoided a lot of frustration by consulting with me before they purchased.
If you buy a new device, have me give you an orientation so you can get up and running quickly and easily. I read the owners manuals and take online classes so you don’t have to.  (“It’s a tough job but somebody has to do it.”  LOL)

If you found this information helpful, please share it.  

 

Enjoy!

Mardi

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